License number issued by Legal Geek Creator: 06c6bbe1-58a7-4e14-b82b-c09aa441e74b.
Privacy Policy of Ortlife Store
https://ortlife.eu/
(“Store”)
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present the most important information about the principles of processing your personal data and cookies used by our Store. This information has been prepared in accordance with GDPR, the General Data Protection Regulation.
PERSONAL DATA CONTROLLER
ORTOLIFE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with registered office at ul. Złota 7/1, 00-019 Warsaw, entered in the National Court Register – register of entrepreneurs by THE DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, 12TH COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under KRS number 0000950020, Tax ID (NIP) 5252894459, REGON number 521166409, share capital PLN 6,000.00.
If you wish to contact us regarding our processing of your personal data, please write to us at: biuro@ortlife.pl.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 GDPR or – if applicable – Article 13(1)(f) GDPR),
- rectification (Article 16 GDPR),
- erasure (Article 17 GDPR),
- restriction of processing (Article 18 GDPR),
- data portability to another controller (Article 20 GDPR).
As well as the right to:
- object at any time to the processing of your data:
- for reasons related to your particular situation – to the processing of personal data concerning you based on Article 6(1)(f) GDPR (i.e., our legitimate interests), including profiling (Article 21(1) GDPR);
- if personal data is processed for direct marketing purposes, including profiling, to the extent that processing is related to such direct marketing (Article 21(2) GDPR).
Contact us if you wish to exercise your rights. You can express your objection to our use of cookies (which you will read about below) especially through appropriate browser settings.
If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information about the processing of your data depending on the actions you take.
1. Placing an Order in the Store
| For what purpose? | |
|---|---|
| fulfillment of your order | |
| On what legal basis? | |
| sales contract (Article 6(1)(b) GDPR) | legal obligation related to accounting requiring us to process your personal data (Article 6(1)(c) GDPR) |
| For how long? | |
| for the duration of the above-mentioned contract | until the expiration of the legal obligation related to accounting |
| in addition, your data will be processed until the expiration of the period during which claims may be pursued – by you or by us (more information on this can be found in the last table of this section) |
|
| What happens if you do not provide data? | |
| you will not be able to place an order | |
2. Contacting Us (e.g., to Ask a Question)
| For what purpose? | |
|---|---|
| handling your inquiries or requests | |
| On what legal basis? | |
| contract or actions taken at your request aimed at entering into a contract (Article 6(1)(b) GDPR) – if your inquiry or request concerns a contract to which we are or may become a party | our legitimate interest in processing your data to communicate with you (Article 6(1)(f) GDPR) – if your inquiry or request is not related to a contract |
| For how long? | |
| for the duration of the contract binding us or – if the contract is not concluded – until the expiration of the period for pursuing claims – see the last table of this section* | until the expiration of the period for pursuing claims – see the last table of this section – or until we honor your objection to processing* |
| in addition, your data will be processed until the expiration of the period during which claims may be pursued – by you or by us (more information on this can be found in the last table of this section) |
|
| What happens if you do not provide data? | |
| we will not be able to respond to your inquiry or request | |
3. Browser Settings or Other Similar Action Allowing Marketing Activities
| For what purpose? |
|---|
| direct marketing consisting of displaying personalized advertisements (more on this in the “Profiling” and “Cookies” sections of the Privacy Policy) |
| On what legal basis? |
| our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
| For how long? |
| until the expiration or deletion by you of cookies used for marketing purposes* |
| What happens if you do not provide data? |
| you will not receive suggestions for products or services that may interest you |
4. Browser Settings or Other Similar Action Allowing Analytical Activities
| For what purpose? |
|---|
| analysis of how you use and navigate the Store’s website to improve its functionality (more on this in the “Analytical Activities” and “Cookies” sections of the Privacy Policy) |
| On what legal basis? |
| our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
| For how long? |
| until the expiration or deletion by you of cookies used for analytical purposes* |
| What happens if you do not provide data? |
| we will not take into account how you use and navigate the Store’s website in our development work |
5. Your Consent to Receive Marketing Content from Us (e.g., Information About Special Offers)
| For what purpose? | |
|---|---|
| sending marketing information, especially special offers | analysis of the effectiveness of messages sent by us to establish general principles for effective message delivery in our business (more on this in the “Analytical Activities” section of the Privacy Policy) |
| On what legal basis? | |
| your consent to our marketing activities (Article 6(1)(a) GDPR) | our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
| For how long? | |
| until you withdraw your consent – remember, you can withdraw consent at any time. Processing of data until you withdraw consent remains lawful. | until we honor your objection to processing |
| in addition, your data will be processed until the expiration of the period during which claims may be pursued – by you or by us (more information on this can be found in the last table of this section) |
|
| What happens if you do not provide data? | |
| you will not receive our marketing materials, including information about our special offers | |
6. Entering into a Contract for the Delivery of a Free Newsletter and Bonus in the Form of Digital Content
| For what purpose? | |
|---|---|
| fulfillment of the contract for the delivery of a free newsletter and bonus in the form of digital content | analysis of the effectiveness of messages sent by us to establish general principles for effective delivery and offering of free content in our business (more on this in the “Analytical Activities” section of the Privacy Policy) |
| On what legal basis? | |
| contract for the delivery of a free newsletter and bonus in the form of digital content (Article 6(1)(b) GDPR) | our legitimate interest in processing data for the purpose stated above (Article 6(1)(f) GDPR) |
| For how long? | |
| for the duration of the above-mentioned contract | until we honor your objection to processing |
| in addition, your data will be processed until the expiration of the period during which claims may be pursued – by you or by us (more information on this can be found in the last table of this section) |
|
| What happens if you do not provide data? | |
| you will not receive information about the Store and our services; you will also not receive a bonus in the form of free digital content | |
7. Taking Action or Omission That May Give Rise to Claims Related to the Store or Our Services
| For what purpose? |
|---|
| establishment, pursuit, or defense of potential claims related to the concluded contract or services provided |
| On what legal basis? |
| our legitimate interest in processing personal data for the purpose stated above (Article 6(1)(f) GDPR) |
| For how long? |
| until the expiration of the limitation period for claims or until we honor your objection to processing* |
| What happens if you do not provide data? |
| inability to establish, pursue, or defend claims |
PUBLISHING DATA
If you decide to publish a comment, its content and your signature will be visible to other Store users.
We do not disclose your email address to other users – unless you do so yourself.
PROFILING
Within the Store, we conduct profiling – this will apply to you if you allow such activities. Profiling consists of automatically assessing what products or services you may be interested in, using information about the content you view. As a result, advertisements for products or services displayed within the online services you use will be better tailored to you and your needs.
The profiling we conduct does not result in decisions that produce legal effects concerning you or similarly significantly affect you.
ANALYTICAL ACTIVITIES
Within the Store’s website, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this will apply to you if you allow such activities. As part of the analysis, we will take into account how you navigate the Store – for example, how much time you spend on a given subpage or which places in the Store you click. This will allow us to optimize its layout, appearance, and content during development work to improve its functionality.
In addition, if you express your willingness to receive marketing messages or newsletters from us, as well as a bonus in the form of free digital content, we may analyze the effectiveness of our delivery. For example, we may check whether and how it affected activity in our Store. Such activities will help us establish general principles for sending such messages and offering free bonuses in our business – for example, regarding optimal delivery times or how to formulate effective content.
DATA SECURITY
When processing your personal data, we apply organizational and technical measures in accordance with applicable legal provisions, including connection encryption using an SSL/TLS certificate.
ARTIFICIAL INTELLIGENCE (AI)
At ORTLIFE, we use modern artificial intelligence (AI) tools to support the preparation of selected content, including product descriptions, graphic materials, and video content.
AI tools are used solely to support and streamline the work of our team and do not replace the verification process carried out by ORTLIFE employees. Every published piece of content is reviewed before being made available.
We make every effort to ensure that the information presented accurately reflects the products we offer, including their features, specifications, and intended use. Graphics and visualizations created or supported by AI may be illustrative in nature; however, they do not alter the actual properties or functionality of the products offered by ORTLIFE.
In case of any doubts regarding technical specifications, equipment, or product availability, the information provided by our advisors and the data contained in the official product documentation shall be considered binding.
COOKIES
Our Store, like most websites, uses so-called cookies. These files:
- are stored in the memory of your device (computer, phone, etc.);
- do not cause changes to your device settings.
In this Store, cookies are used for the purposes of:
- remembering your session
- statistics
- marketing
- providing Store functionality
To learn how to manage cookies, including how to disable their handling in your browser, you can use your browser’s help file. You can access this information by pressing the F1 key in your browser. In addition, you will find appropriate instructions on the following pages, depending on the browser you use:
Cookies will not be processed by us for longer than 30 days from your last visit to the Store.
Using the appropriate options in your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECIPIENTS
We use the services of external entities that support us in conducting our business. We entrust them with processing your data – these entities process data solely on our documented instructions.
Below you will find a list of recipients of your data:
| ACTIVITY | DATA RECIPIENTS | DATA TRANSFER OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any activity related to the Store | hosting provider | does not occur |
| entity providing us with technical/IT support | does not occur | |
| individuals cooperating with us under civil law contracts, supporting our ongoing operations | does not occur | |
| being on the Store page with settings allowing marketing activities | entity providing marketing services | does not occur |
| being on the Store page with settings allowing analytical activities | entity enabling analytical activities on the site | does not occur |
| placing an order in the Store | entity delivering the product to you | does not occur |
| provider of standard office software (including email) | does not occur | |
| accounting office | does not occur | |
| your use of services provided to us in connection with the Store by social media platforms | social media platforms | yes – United States of America ** |
| contacting us (e.g., asking a question) | provider of standard office software (including email) | does not occur |
And in addition:
relevant public authorities to the extent that we are required to disclose data to them.
TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION
** In connection with the above, your personal data may also be processed by entities outside the European Union. The appropriate level of protection for your data, including through the application of appropriate safeguards, is ensured by:
- participation of these entities in the so-called Data Privacy Framework, a program established by an implementing decision of the European Commission as a set of principles guaranteeing appropriate protection of your privacy – in the case of entities from the United States of America